Below are answers to questions we often get from customers. If your question isn’t there or if you have a more detailed question, feel free to contact us and we’ll be happy to answer any questions that you may have.
We currently only have one store open. It’s located at 575 Bellevue Square, Bellevue, WA 98004, Suite 5042
Please reference our Returns & Exchanges page
Unfortunately, we’re only shipping to the U.S and to the U.S territories. However, we’re currently in the process of selecting countries to ship internationally to. If you would like to nominate your country, please check out our Contact Page. We’re excited to have you become part of the Continuum Co family very soon!
We’re currently only accepting PayPal but through PayPal, you’re able to use the following:
Visa, MasterCard, American Express, Discover, JCB, Diner’s Club, and EnRoute. They also accept debit cards as long as there is no pin required for entry.
Depending on your location, you will be charged for sales tax. The following places will be charged for sales tax:
AL, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, PR, RI, SC, SD, TN, TX, UT, VA, VT, WA and WI
No, we charge a flat rate of $4.99. But sometimes we offer a promotion for free shipping, so keep an eye out!
Yes! We’re only accepting textiles or plastics from our Seattle location. In exchange, we’ll give you a 15% off coupon, redeemable online or in-store, for every pound you bring in. (You may only use one coupon per purchase)
Please contact our customer service at [email protected] or (425) 390-4838. We’ll make things right